Frequently Asked Questions

How can we help you?

We have compiled a list of common questions we receive from our clients. You will find answers to common questions about our services, process, pricing, and more.

We hope this information helps you learn more about our services and how we can help your business succeed online.


We offer a range digital solution services including website design, website development, website maintenance, website redesign, website optimization, website security, e-commerce website development, content management system (CMS) development, and website hosting. and more.

Our standard timeline is 2-6 weeks to complete a website but this depends on the project since the size and pace of any project is set by each client. For example, how much input you can provide during the initial stages, your feedback, how soon the content is provided – all this affects the speed of completion. The functionality and revisions required will also play a role in your timeline.

It also depends on the scope and complexity of the project. We work closely with our clients to establish a timeline that meets their needs while ensuring that we deliver a high-quality product.

There’s not one single answer to this question. A website design and development is quoted based on the needs of each individual project. Every website is unique and requires different components; we design and develop custom websites specifically for your business. Feel free using our assessment tool to get an idea of how much would it approximately cost.

Yes! We love it when our clients take control of their website and learn to manage the content on their own website. You will have full access to the backend of your new content management system upon migration to make simple text updates, photograph changes, new products and pricing can easily be changed on your own.

However, we do recommend a professional developer to complete more complex changes and maintenance such as plugin updates, design or structure changes, and complex functionality requirements. We provide hourly tutorials upon completion of your website at $120 per hour if you are interested in learning how to navigate through the backend to make minor updates independently.

We can help maintain your website, or you can do so yourself with the more minor changes. The choice is 100% up to you. We provide on-going support for many of our clients but it is not mandatory and you will not be charged a monthly fee. You can contact us as you require updates to your website and we will provide an hourly rate based on your requests.

No. We work with clients all over the world and can communicate by email, Zoom meetings and collaboration tool. Our all-in-one project management system is on the testing phase so hang tight.

Absolutely! We design all of our websites to be responsive, which means that they adapt to different screen sizes and devices. We test our websites on multiple devices and platforms to ensure that they are mobile-friendly and provide a great user experience.

Our design process begins with a discovery phase where we learn about your business, your target audience, and your goals for the website. From there, we create a design concept that aligns with your brand and goals. We then work collaboratively with you to refine the design until it meets your expectations. We value your time and so we designed the best experience process and hassle free journey to all of our projects.

Yes, we can create a website with e-commerce functionality, including features such as product listings, shopping carts, payment processing, and order management. We have experience working with a variety of e-commerce platforms, including WooCommerce, Shopify, Magento, and more.

Yes, we offer website redesign services for businesses that already have an existing website but need a fresh, modern look or improved functionality. We can help you identify areas of your website that need improvement and develop a customized redesign plan.

Yes, we provide website content creation services to help you create high-quality, engaging content for your website.

We pride ourselves on delivering high-quality, customized solutions that are tailored to each client’s unique needs and goals in a competitive price. We also provide ongoing support and maintenance to ensure that our clients’ websites are always running smoothly and effectively.

Our pricing model depends on the scope and complexity of the project. We offer both fixed-price and hourly rate options, depending on your preference.

Yes, we offer content creation services such as copywriting, graphic design, and multimedia production to help you create engaging and compelling content for your website.

Yes, we offer website content creation services to help you create high-quality, engaging content for your website. This includes copywriting, photography, and video production services.

Yes, we provide custom website development services to meet the unique needs of our clients. We work with our clients to understand their requirements and create a custom solution that meets their specific needs.

Yes, we offer website maintenance services with an hourly rate to ensure that your website remains up to date and secure. Our maintenance services include software updates, optimization, security monitoring, and backups.

Yes, we can integrate third-party tools and platforms into your website, such as payment gateways, CRM systems, and marketing automation tools. We work with a variety of third-party providers and can recommend the best solutions for your business.

We offer a variety of website hosting options, including shared hosting, VPS hosting, and dedicated hosting, depending on the size and complexity of your website. We work with trusted hosting providers to ensure that your website is hosted on secure, reliable servers with high uptime.

If your content assets for your website are either not enough, low quality, etc… We can source free stock content and assets from a variety of sources as required to your project objectives. Please note that this is limited to design contents like images and graphics. Although, we can provide you with content writing and copywriting as a separate service.

Yes, we have SEO experts on our team who can help optimize your website for search engines. We use a variety of techniques, including keyword research, on-page optimization, and link building, to help improve your website’s search engine ranking.

Yes, we provide website analytics and reporting to help our clients track their website’s performance. We use tools such as Google Analytics to provide detailed reports on website traffic, user behavior, and more.

Yes, we offer website migration services to help you move your website from one hosting provider to another.

Yes, we provide website training to ensure that you and your team are able to manage and update your website effectively.

We provide ongoing support to ensure that your website is running smoothly and to help you with any issues or updates that you may need.

If you avail our SEO service to your project, we will optimize your website for search engines to improve its visibility and rankings in search engine results pages.

Yes, we can create websites in a variety of languages, including but not limited to Spanish, French, German, Mandarin, and more. Our team includes multilingual developers and designers who can create websites in languages other than English.

We accept all types of debit and credit cards including online payments like Paypal, Stripe and Wise.

To get started, simply contact us to schedule a consultation. We will discuss your business needs, goals, and budget and provide you with a customized plan for your website design and development project.

If you have more questions, please don’t hesitate to contact us. We look forward to hearing from you!

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